How to tell the difference before you commit to a replacement you may not need, or a workaround that cannot hold.

In recent years, artificial intelligence has become one of the largest topics of conversation around association technology. AMS vendors are introducing AI features, and the same is happening across CRM, marketing, event, community, and productivity…

The short answer is yes.

Artificial intelligence has quickly become one of the most discussed topics in technology, and membership associations and professional societies are no exception. Organizations are exploring how AI can improve member engagement, support staff…

AI didn't create your member engagement problem. It's just making it impossible to ignore.

As an IT consultant who has spent the last several years working with associations on technology adoption, I have seen a consistent pattern emerge around AI: Organizations are no longer asking if they should experiment with AI. They are already…

Let's start with a truth many association executives are already feeling, even if no one on staff has said it out loud yet: the board is going to ask about AI, and "we're looking into it" is not going to be a satisfying answer for much longer. Maybe…

Every association we work with is asking some version of the same question right now: how do we get our staff actually using AI? The instinct, understandably, is to reach for training. Schedule a lunch-and-learn on prompt writing. Send around a list…

As an IT consultant working in the association space, one of the most common patterns I see is this: an organization hears about an AI tool that sounds promising, gets excited about what it could do, and moves toward purchasing it before anyone has…

Associations have always had to earn their board's confidence. AI is just the latest test.